FAQs
Frequently asked questions
Scheduling, estimates, certifications and what happens if something is not right. If your question is not here, call 317-544-0137 and ask us directly.
Do you work on holidays?
It is a big yes. Our flexibility, which we take pride in, is one of the significant reasons we are happy to work on holidays and weekends.
Do you offer a service estimate?
Yes, that is correct — we offer a free service estimate. Call us today to get yours.
Do you specialise in commercial cleaning?
We have been serving the region for over ten years now, and most of our clients are commercial. Call us today to arrange commercial cleaning services.
What if I am not satisfied with the cleaning?
We understand your concern. If you are not satisfied with our cleaning service, our professionals will listen to your expectations and make sure your cleaning needs are met.
Would you be able to clean my home while I am at work?
No — you are required to be there with our professionals. All of our professionals are trustworthy and perform their work with full dignity. Call us today to book your cleaning service.
Can I reschedule?
Yes. If something unusual comes up we understand, and we will reschedule your appointment with no extra charge. Feel free to give us a call about the schedule.
Are your professionals certified?
Yes. All of our professionals are certified and trained regularly in new techniques, so that we can meet your cleaning needs properly. Call us today to book your cleaning.
House Cleaning & Maid Service
Can you clean my home while I am at work?
No — we ask you to be there while our professionals work. All of our cleaners are trustworthy and perform their work with full dignity, but we prefer you present so you can point out what matters most and check the result before we leave.
Do you bring your own supplies?
Yes. Our teams arrive with professional equipment and cleaning products. If you would rather we used a specific product in your home, tell us when you book and we will work with it.
Office & Commercial Cleaning
Do you specialise in commercial cleaning?
Yes. We have been serving the region for over ten years, and most of our clients are commercial. Call us today to arrange commercial cleaning for your premises.
Can you clean outside our business hours?
Yes. Our flexibility is something we take pride in, and we regularly work evenings, weekends and holidays so that cleaning never interrupts your operation.
Carpet Cleaning
Do you offer a free estimate for carpet cleaning?
Yes. Give us a call and we will come to your door to look at the carpet and quote you a fair price before any work starts.
How soon can we walk on the carpet again?
It depends on the carpet, the soiling and the airflow in the room. Our technician will tell you what to expect on the day, before they pack up.
Pressure Washing
Do you charge by the hour for pressure washing?
We quote a flat rate for the work agreed, so you know the cost before we start rather than watching a clock.
Can you pressure wash in winter?
Conditions matter for exterior work, so call us and we will tell you honestly whether it is the right week for the job or worth waiting.
Floor Polishing, Strip & Wax
How long does a strip and wax take?
It depends on the square footage, how many coats the floor needs and the drying time between them. We will confirm the schedule with you when we quote, and we can work overnight or at weekends.
Can you clean tile and grout as well?
Yes — tile and grout cleaning, floor cleaning, strip and wax and floor polishing are all part of our floor care work.
Window Cleaning
Do you clean high-rise or upper-floor windows?
We clean windows at heights our teams can safely reach. Tell us about the building when you call and we will be straight with you about what we can take on.
Can window cleaning be added to a regular contract?
Yes. Many clients fold window cleaning into a routine schedule rather than booking it separately each time.
Post-Construction Cleaning
Can you work around our trades finishing up?
Yes. We would rather come in once the dust-making work is genuinely finished, but we can stage the clean if the site is handing over in phases.
Do you also do the pressure washing outside?
We do. Exterior pressure washing is often the sensible finish to a construction clean, and we can quote both together.
Move-In & Move-Out Cleaning
Can you clean around our moving schedule?
Yes. Flexibility is part of how we work, and we regularly fit move cleans into tight handover windows, including weekends.
Can carpet cleaning be included?
Yes — move cleans are a common time to have the carpets deep cleaned too, and we can quote for both in one visit.
Disinfection & Sanitization
What protocols do your cleaners follow?
Our employees wear masks and gloves, use disinfectants before and after the job, wash hands and use sanitizer throughout, and are kept updated on current health guidance. Equipment is sanitized regularly to keep risk to a minimum.
Can disinfection be added to a regular clean?
Yes. Most clients have it built into their routine schedule rather than booked as a separate visit.
Free estimates
Ready for a space that actually feels clean?
Tell us what needs doing and we will give you a free, up-front estimate — no pressure, no surprises on the invoice.